Data Deletion Instructions

1. Our commitment

Nexbt Technology LLC (“Nexbt”, “we”, “us”) respects your right to have your personal information deleted. This page explains how to request deletion of the data we hold about you, including data obtained from connected social platforms such as Meta (Facebook), Instagram, LinkedIn and X.

These instructions are provided in line with the Meta Platform Terms, the LinkedIn API Terms of Use, the X Developer Agreement, and applicable data protection law.

2. What data can be deleted

• Contact and engagement information you submitted to us (name, email, telephone, correspondence).
• Connected-platform data obtained from Meta (Facebook), Instagram, LinkedIn or X, limited to the categories you authorized through the platform's consent screen.
• OAuth access tokens and refresh tokens issued by connected platforms, which are stored encrypted on our servers only.
• Analytics and cookie records associated with your visits, where identifiable.

3. Delete connected-platform data via our application

The fastest way to delete connected-platform data is to disconnect the account inside the Nexbt application:

• Open Settings → Connected Accounts.
• Select Disconnect for Meta (Facebook), Instagram, LinkedIn or X as applicable.
• Disconnecting revokes our access and triggers deletion of stored tokens and associated platform data within 30 days.

4. Request deletion by email

If you prefer, or if you do not have access to the application, you may request deletion by email:

• Send an email to our business email address with the subject line “Data Deletion Request”.
• Include the email address or user identifier associated with your account or enquiry, and the platform(s) concerned (Meta, Instagram, LinkedIn or X) where relevant.
• We may ask reasonable verification questions to confirm the request relates to you before processing it.

5. Remove access directly on the platform

You can also revoke our access at any time from the platform itself. Revoking access is effective immediately on the platform side; residual data on our systems is removed within the 30-day window described below.

• Meta / Facebook: facebook.com/settings → Business Integrations (or Apps and Websites) → find the Nexbt application → Remove.
• Instagram: instagram.com → Settings → Apps and Websites → Active → Remove the Nexbt application.
• LinkedIn: linkedin.com/psettings/permitted-services → remove the Nexbt application.
• X (Twitter): x.com/settings/connected_apps → revoke access for the Nexbt application.

6. What happens after your request

• Acknowledgement: we confirm receipt of verified requests promptly.
• Deletion window: connected-platform data and stored OAuth tokens are deleted or anonymised within 30 days of a verified request or disconnection.
• Completion notice: we confirm once deletion is complete.
• Exceptions: limited information may be retained where a longer retention period is required by law, tax or accounting obligations, or a signed services agreement; such information is retained only for that purpose.

7. Automated deletion requests from Meta

Meta may send us data deletion callbacks for users who remove our application. These callbacks are processed automatically with the same 30-day deletion guarantee described above.

8. No sale or secondary use

We do not sell personal information or connected-platform data, and we do not use it for advertising profiles. Deletion requests are honored regardless of whether an engagement between us is active.